Refund policy
We want you to love your purchase! If you're not completely satisfied, we offer a 30-day return and refund policy.
Eligibility for a Refund:
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You must request a return within 30 days of receiving your order.
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Items must be unworn, unwashed, and in original condition with all tags attached.
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Proof of purchase (order number or receipt) is required.
Non-Refundable Items:
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Sale items, gift cards, and custom/personalized products
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Items showing signs of wear, damage, or alteration
Exchanges:
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We currently do not offer direct exchanges. If you’d like a different size or item, please return the original for a refund and place a new order.
Refunds:
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Once we receive and inspect your return, we’ll notify you by email.
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If approved, your refund will be processed to your original payment method within 5–10 business days.
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Shipping fees (if applicable) are non-refundable.
How to Start a Return:
Email us at: dndprojectco@gmail.com with your order number and reason for return. We’ll send return instructions and a return address.
Please do not send items back without contacting us first — unauthorized returns may not be accepted.